I just moved in a little over a week ago, but my experience has been great! Very responsive team at the office for my application, move-in and apartment update process. Maintenance came right away for some quick fixes and everyone has been incredibly nice. The neighbors have all been very friendly as well. – Anonymous (Rent.com, October 2020)
Testimonial Category: Testimonials
Very respectful and friendly staff, from to office staff to the caretakers. Maintenance staff go above and beyond expectations. I have lived here for over 2 years and it has been enjoyable. I have had a couple of minor maintenance issues and they were taken care of very quickly. – Anonymous (ApartmentRatings.com, March 2021)
I just moved in on November second and I love this place the leasing staff are so nice and maintenance is quick. I love having a private entrance with a patio it’s spacious here and open concept is a plus. – Anonymous (Apartments.com, July 2020)
These guys are awesome! The apartments are very spacious and well taken care of. Any issue is fixed within a day or two (at least from our experience) and the staff is incredibly nice and efficient. There is also so much to do around the area for various interests. We are happy to be here! – Halle (Google Review, 2020)
I have lived at promenade oaks for over 4 years and it has been the best place I have ever lived — nice and serene environment with quality staff and exceptional management. I moved out of state for work, and I have been back to this property twice already. Amazing Home!!! – Ojelabi (Google Review, 2020)
I’ve lived here just about a year now and have been so impressed with the customer service that the office staff and maintenance crew has provided me with. I have countless examples, but most recently an example really stood out to me where my hot water heater wasn’t working one evening so I called the emergency maintenance line. Shortly after my call, there was a maintenance worker at my apartment, working on the problem, and fixed it all within 30 minutes. Awesome service! – Anonymous (2020)
As a current resident since November 2017, I have been completely happy with living at Promenade Oaks in Eagan. I am a retired senior. Mindy is the property manager and does an excellent job. Her staff is knowledgeable and have been very efficient and timely when addressing my needs. They stay on top of things, whether that be snow removal or assuring that tenants abide by leasing rules. The property is well maintained and has been a peaceful, quiet, safe place to reside. I use the heated, underground parking but there is adequate parking outside. The community is extremely beautiful every season and well-kept. Residents are surrounded by nature with walking trails and sidewalks. The office hours are good. Package delivery from carriers is efficient and mail pick up is a short walk. The property could not be better located and is near shopping, restaurants, city street transportation, post office and schools. The clientele and residents range from young professional families with children to retired seniors. Special events are hosted by the management staff several times during the year to help residents meet and get to know their neighbors. I recommend Promenade Oaks without any reservations. – RR (2020)
Thank you to Mindy and the Promenade Oaks Team for being so response-able! The quick response time, quality of service and, of course, professional demeanor of the staff, were exemplary. We value the team and living here at Promenade Oaks! – Kenneth + Tracy (2020)
I have lived here for almost 3 years now and thoroughly enjoyed my stay so far. The place is very well maintained with fantastic people around and great shopping /food district at walkable distance. The office/maintenance staff is very friendly and cooperative.
The community is in the 196 school district which is another advantage. The school bus stops right in front of leasing office making it easy for kids. – Pratik (2019)
Promenade Oaks is the Best! Me and my mother have been residing here for over 10 years. This complex is safe, clean, and the office staff and maintenance crew are amazing. If any problems occur, the staff is swift to solve them. Staff are very nice and friendly. There is a swimming pool, fitness center, basketball court and a nice playground for the kids as you enter the main entrance. There are 2 strip malls within walking distance. I can go on and on about how nice Promenade Oaks is to live!! Also staff holds really cool events throughout the year for the residents and their kids! – Robert (2020)